Shipping Policy

We offer free shipping to addresses in Singapore. 

Order processing: 

  • We ship from Singapore. 
  • We process orders within 2-3 working days. 
  • Successfully placed orders will receive an email confirmation with the order details. If you do not receive an email, please check your spam filter or contact us for confirmation. 
  • if you need assistance with your order, please contact us immediately at hello@byhoopi.com. We will not be able to make changes to your order after it has shipped. 

Delivery 

We use normal mail for orders below SGD29 and express delivery for orders above SGD29.

  • Express: If express delivery is selected, shipping takes around 3 working days. We will provide a tracking number once your package is shipped. 
  • Normal mail: If normal mail is selected, shipping takes around 3 working days. Mail will be sent via local postal service (Singpost) and no tracking number will be provided.